| 1. Identify the problem: What are you arguing about? |
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| • Have the other person state his or her wants and feelings. |
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| • Describe how you feel. |
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| • Read the other person's body language. |
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| • Summarize both people's wants and feelings. Is there a disagreement? |
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| 2. Develop a plan (solutions): List some of the ways you can solve this problem. Each person should generate at least two solutions. |
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| • Is someone willing to compromise? |
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| • It is important to be open-minded and respectful, avoiding spitefulness or sarcasm during the brainstorming ideas step. |
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| • Which way seems the most reasonable, responsible, and respectful for those involved? |
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| 3. Evaluate the plan: Determine if the plan will work. |
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| • What would happen if...? |
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| • Would it be safe and fair? |
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| • How would everyone feel? |
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| • Does it work for all involved? |
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| • Is it a win-win situation? |
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| • Is the plan realistic and will it help improve the situation? |
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