# Product Support

## Cookies Usage Overview
### Necessary
**Necessary cookies** are required to enable the basic features of this site:
- **Cookie**: nabSegmentation  
  **Duration**: 4 months  
  **Description**: Description is currently not available.  
- **Cookie**: rc::a  
  **Duration**: Never Expires  
  **Description**: This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.  
- **Cookie**: wpEmojiSettingsSupports  
  **Duration**: session  
  **Description**: WordPress sets this cookie when a user interacts with emojis on a WordPress site. It helps determine if the user's browser can display emojis properly.  
- **Cookie**: rc::c  
  **Duration**: session  
  **Description**: This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.  
- **Cookie**: VISITOR_PRIVACY_METADATA  
  **Duration**: 6 months  
  **Description**: YouTube sets this cookie to store the user's cookie consent state for the current domain.  
- **Cookie**: _GRECAPTCHA  
  **Duration**: 1 year  
  **Description**: Google Recaptcha  
- **Cookie**: NID  
  **Duration**: 1 year  
  **Description**: Google Recaptcha NID

### Functional
**Functional cookies** help perform functionalities like sharing content:
- **Cookie**: VISITOR_INFO1_LIVE  
  **Duration**: 6 months  
  **Description**: A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.  
- **Cookie**: yt-remote-connected-devices  
  **Duration**: Never Expires  
  **Description**: YouTube sets this cookie to store the user's video preferences using embedded YouTube videos.  
- **Cookie**: yt-remote-session-name  
  **Duration**: session  
  **Description**: The yt-remote-session-name cookie is used by YouTube to store the user's video player preferences using embedded YouTube video.

### Analytics
**Analytical cookies** are used to understand how visitors interact with the website:
- **Cookie**: _ga_*  
  **Duration**: 1 year 1 month 4 days  
  **Description**: Google Analytics sets this cookie to store and count page views.  
- **Cookie**: _gid  
  **Duration**: 1 day  
  **Description**: Google Analytics sets this cookie to store information on how visitors use a website.

### Performance
**Performance cookies** are analyzed to improve user experience:
- **Cookie**: _gat  
  **Duration**: 1 minute  
  **Description**: Google Universal Analytics sets this cookie to restrain request rate.

### Advertisement
**Advertisement cookies** provide customized ads based on previous pages:
- **Cookie**: __Secure-YNID  
  **Duration**: 6 months  
  **Description**: Google cookie used to protect user security and prevent fraud during login.

### Uncategorised
Other uncategorised cookies are still being analysed.

## Contact Information
**Brookes Publishing**  
P.O. Box 10624  
Baltimore, MD 21285-0624

Phone: 1-800-638-3775  
Fax: 410-337-8539